Terms and Conditions
OBJECT
When visiting the website www.casapedroeines.pt (“website”) or using any information, data files, text, photographs, videos or other images (“Content”) or services (“Services”) offered as a user or client (“User” or “Customer”), you agree and accept the Terms of Use (“Terms of Use”) and the Privacy Policy.
The website is owned by Verdepitoresco, Lda, designated as Casa Pedro Inês, company with tax identification number 516 060 791 and headquarters at Rua da Eira Velha, No 107, Lugar de Portuzelo, Meadela 4900-686 Viana do Castelo.
Through the website, Casa Pedro Inês gives the User access to its Services, including updates and/or changes. These Services are subject to these Terms of Use.
GENERAL RESPONSIBILITIES OF THE USER
Casa Pedro Inês reserves the right to modify these Terms of Use at any time, and changes will be made available on the website. It is the sole responsibility of the User to check and comply with these terms each time you use the website. By continuing to use the website after the changes are posted, you agree to the updated version of the Terms of Use. If you do not agree with the changes or the Terms of Use in general, you should immediately stop using the website and the Services.
By using the website, on your own behalf or on behalf of the entity you represent, you agree to comply with these Terms of Use.
The use of the website for purposes other than those for which it was intended, including illegal or harmful to the image of Casa Pedro Inês in the market, is expressly prohibited and subject to criminal liability.
It is also forbidden for the User to create or introduce any kind of virus or programs that could damage or contaminate the website, as well as advise third parties to do so.
RIGHTS AND OBLIGATIONS OF CASA PEDRO INÊS
Casa Pedro Inês has the right to:
Modify, add or remove parts of the Terms of Use at any time;
Modify or terminate the Services for any reason and without notice;
Modify, replace or deny access to the website and the Services, as well as suspend or terminate them in whole or in part.
These changes will be effective as soon as they are published on the website or on the date any communications are sent.
INTELLECTUAL PROPERTY
Ownership of the Content:
All information contained in the website and the Services, together with data and information compiled by Casa Pedro Inês, including data files, written text, software, music, audio files or other sounds, photographs, videos or other images, are considered content belonging to Casa Pedro Inês or third parties duly identified. You are not allowed to modify, rent, lend, sell, distribute or create derivative works based on these contents, in whole or in part, unless you have obtained express written authorization from Casa Pedro Inês or the third party owner of the intellectual property rights.
Intellectual Property Rights:
The User acknowledges and agrees that Casa Pedro Inês owns all intellectual property rights related to the Services, regardless of whether they are registered or not, and anywhere in the world where such rights may exist. All rights not expressly granted to the User in these Terms of Use remain the property of Casa Pedro Inês.
Intellectual Property Rights Notices:
You agree not to remove, hide or alter any Intellectual Property Rights notices, including copyright and trademark notices, that are present in the Services.
Registered Trademarks:
Unless expressly authorized by Casa Pedro Inês, nothing in the Terms of Use grants you the right to use any trademarks, trade marks, service marks, logos, domain names or other distinctive features of Casa Pedro Inês.
DISCLAIMER OF WARRANTIES
The Services are provided “as is” and “as available”, as permitted by applicable law, and Casa Pedro Inês does not offer any kind of warranty in relation to them. Specifically, Casa Pedro Inês does not guarantee that:
The Services meet your needs or expectations;
The Services are not subject to interruptions or that are punctual, safe or error-free;
The information obtained through the Services is free from errors.
Any defects in the operation or functionality of any software provided as part of the Services are corrected.
Except as expressly set forth in the terms of use, no conditions, warranties or other terms (including any implied terms of satisfactory quality, fitness for a particular purpose or conformity with the description) apply to the Services.
The use of the website, the Services and any materials downloaded or obtained through the Services is the sole responsibility of the User, who will be fully responsible for any damage caused to his equipment during the use or viewing of the website, of the Services and materials available on them.
The terms of use do not affect the rights guaranteed by applicable law, to which the User will always have the right as a consumer, if this applies and is related to Casa Pedro Inês, and that cannot be changed or waived contractually.
No recommendation or information, oral or written, provided by Casa Pedro Inês shall be construed as a guarantee of any kind, unless expressly stated in the terms of use.
To facilitate the accessibility of the User, Casa Pedro Inês may include links to websites on the internet that are owned or operated by third parties. By using these links, the User must consult and accept the rules of the third party site before using it. In addition, the User should understand that Casa Pedro Inês does not control the content of these sites and cannot be held responsible for the materials created or published by these third-party sites.
LIMITATION OF LIABILITY
Within the limits established by applicable legislation, Casa Pedro Inês assumes no liability to the User for:
Damages resulting from the use of the website and the Services.
Any changes made by Casa Pedro Inês to the Services or any permanent or temporary interruption of the provision of the Services (or any functionality of the Services).
The deletion, corruption or storage error of any content or other communications data maintained or transmitted through the use of the Services.
The direct or indirect violation of the Terms of Use.
The liability of Casa Pedro Inês in relation to damages for any damage related to the website and the Services, is limited only to cases where they act with intent or gross negligence.
If you disagree, in whole or in part, with the website, the Services or the terms of use, you have the option to stop using the website or the Services as applicable.
PRIVACY POLICY
See the Privacy Policy at the following link:
[https://www .casapedroeines.pt/politica-de-privacidade].
This document details the procedures adopted by Casa Pedro Inês regarding the processing of personal data of Users and the protection of their privacy during the use of the website and the Services.
BOOKINGS
When booking, the customer is obligated to provide their personal data and payment information, and is fully accountable for the choices they make, the accuracy of their information, and any updates.
The Client is responsible for obtaining all necessary documents (identification documents, permits, visas, certificates of vaccines and/or other relevant documents) for entry into the country and locality where the accommodation is located. Casa Pedro Inês assumes no responsibility for the refusal to grant visas or entry permits of the Client in the country.
It is forbidden to host children under 18 (eighteen) years of age in the accommodation, unless they are accompanied and/ or authorized by their parents or legal representative, with documentation proving parentage or condition. If accompanied by an adult, written permission from the parent or legal representative is required.
No refunds will be granted for goods and/or Services available to the Customer but which he chooses not to use or enjoy.
TAXES
The price of the reservation already includes the legally due taxes, such as the Value Added Tax (VAT).
ACCOMODATION
The accommodation features are exactly as described on the website. However, it is important to note that the hotel photographs may not have been taken exactly on the day of the Customer’s booking, leading to non-significant differences between the image and reality when the Services are used. These differences do not give the Customer the right to modify the contract.
It is not possible to make a reservation for more people than the normal capacity of the accommodation.
The group, category and name of the accommodation are determined by the applicable laws in Portugal.
If the Client arrives at the accommodation with more people than indicated in the reservation, the responsible persons may refuse entry to these people. In this case, Casa Pedro Inês cannot be held responsible.
Normally, check-in at the accommodation is allowed from 16:00 on the day of arrival and check-out must be done until 13:00 on the day of departure (local time of the accommodation). If the Customer exceeds the check-out time, an additional amount may be charged, which will be the sole responsibility of the Customer.
If the Client does not show up at the accommodation until 23:59 of the arrival date indicated on the proof of reservation, the reservation may be disregarded and the accommodation may be sold to third parties. In this case, Casa Pedro Inês cannot be held responsible.
PAYMENT
It is important that the customer correctly inform himself in contact with Casa Pedro Inês about the accepted means of payment. Regardless of the form of payment chosen, Casa Pedro Inês always requests, at the time of booking, the information necessary for the guarantee of the same.
CANCELLATION
Customershave the flexibility to cancel their booking at no additional cost, provided they do so at least 14 days in advance. However, cancellations made less than 14 days in advance will result in the loss of previously paid amounts.
IMPOSSIBILITY OF COMPLIANCE
If, for reasons not of the responsibility of Casa Pedro Inês, it cannot comply with the obligations established in the contract, it must immediately notify the Client about this impossibility, having the following options:
Terminate the contract without penalty;
To accept, in writing, a change to the contract, including any changes in price.
The Client must inform Casa Pedro Inês of his decision within 4 working days after receiving the notification. If the Client does not come forward within this period, it will be considered that he agrees with the proposed change.
RESPONSABILITY
To the extent permitted by applicable law, Casa Pedro Inês does not assume responsibility for damages that may arise from unforeseen circumstances or outside its control. These circumstances include, but are not limited to: network delays or blockages, interference, interruptions, viruses, failures or disconnections in the operation of the website or the Customer’s computer devices and equipment, due to causes beyond the control of Casa Pedro Inês and that prevent the reservation from being made.
APPLICABLE LAW AND FORUM
The Terms of Use and the relationship between the User/ Client and Casa Pedro Inês, in accordance with these terms, are governed by the applicable laws of the Portuguese Republic. Both the User and Casa Pedro Inês agree to resolve any legal issues related to the Terms of Use exclusively in the competent courts, subject to the applicable mandatory laws.
